Frequently Asked Questions
Delivery is based on distance from our warehouse. Remember that a location 30 minutes from our warehouse will require our team to drive 2 hours total (2 round trips). Delivery in the Denver metro generally ranges from $100-$200 per truck. We can provide a delivery quote upon request, please reach out!
Several weeks before your event we will reach out to schedule a 2 hour delivery & pick-up window. Deliveries before 7am, after 10pm or with an exact time needed will incur additional charges.
Delivery means items will be set within 20 feet of our truck. The delivery team will not go up stairs, through gates or doors, or into buildings. If these services are required, set-up is needed.
We understand that you and your family may need some additional help! We offer set-up & tear-down services for $100/hour with a minimum of 30 minutes. This will be charged in advance. If you make changes to your rental order, delivery fees may change as well. We are only able to set-up items that we provide. If you are looking for more assistance coordination is another great option that can help with many aspects of set-up!
How far in advance should I reserve my rentals?
The sooner the better. We are have limited quantities and want to ensure we have availability for your date.
How long is the rental period?
For items being delivered to a venue, we will pick-up and drop-off the day of the event. If you choose to pick-up yourself we allow items to be picked-up the day before the event and dropped off the day after, as long as there is availability.
How much is delivery?
Please send us a message and we will get you a quote!
Is a deposit required?
Yes, a 50% deposit is required to reserve items. The other 50% is required 30 days prior to the event.
Can I make changes to my rental reservation?
Yes! We know that months in advance you may only have a rough guest count. We are happy to change your reservation up to 30 days prior to the event.
What happens if something is broken?
We charge a small damage waiver fee to cover nicks, scratch and stains. Items that are lost or broken beyond usage will be charged a replacement fee.
Is there a minimum order?
No! No wedding is too small for our team.
Can I pick items up?
Yes, we can arrange pick-up for most events and items. Some items require a deposit when you are transporting.
Do you have design services available?
We sure do! We can do anything from plan your decor to full service set-up and coordination. If you just have a quick question feel free to call or email us and we will get back to you as soon as possible.
I want a color/style that I don’t see on your site. Do you have other options available?
It’s possible! We are constantly expanding our collections and want you to have the perfect day. If there is something you don’t see, let us know and we may be able to get it for you!
What areas do you serve?
We serve Denver, Littleton, Lakewood, Morrison, Centennial, Parker, Highlands Ranch, Brighton, Layfayette, Boulder, Estes Park, Fort Collins, Colorado Springs, Bailey, Evergreen, Idaho Springs, Breckenridge, Keystone, Silverthorne, Vail, Aspen and more! If your event is in Colorado, we can help!